1)服务理念：我们员工本着客户第一基本原则以5s服务理念为指导方向，在对待客户时达到微笑、速度、诚信、技巧、专业

Based on the principle of client first, we have developed a service concept of 5S- smile, speed, sincerity, skill and study. 
微笑(smile)             适度的微笑appropriate smile
迅速(speed)           反应的速度prompt response
诚实(sincerity)        真诚的心态business credibility
灵巧(smart)            灵活的机制flexible operation
研究(study)            专业的素养professional quality

2)团队协作。每个员工形成积极融入团队，乐于接受同事的帮助，配合团队完成工作，有主人翁意识，积极正面地影响团队，改善团队士气和氛围。

Team Cohesion-a sense of teamwork, mutual help and support, and proactive working manner make a great team.

3)敬业：Professional ethics

乐观向上，永不言弃，喜欢自己的工作，认同领先企业文化，热爱领先，顾全大局，不计较个人得失。敬业专业执着，精益求精

Optimistic attitude and never give up; recognition of corporate culture and proactive manner; Devotion to work and professional operation.

4）企业口号：砺学砺行，维实维新

Our motto: study through practice; hard work; innovate after hard work.